Training: Supporting your team in change

Ref. TEAM-CHG

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Duration:

2

days

Exam:

Not certifying

Level:

Intermediate

Funding:

Temptraining

ITTA | Trainings | Soft Skills | Team and People Management | Supporting your team in change

Description

This training will introduce you to the key steps and behaviors to adopt as a manager to succeed in supporting change. Thanks to it, you will be able to carry out a complete analysis of the problems linked to change and to accompany them.

Participant profiles

Managers
Team Leaders

Objectives

Understanding human representations and behaviors in the face of change
Giving meaning to change to lift team blockages
Use facilitating communication techniques
Support employees in the various stages of change

Prerequisites

Have followed the training: “The Fundamentals of team management” or have equivalent knowledge

Course content

Representations of change

Know the different sociological approaches
The systemic approach needed for change
Unstable balance: homeostasis
The different types of behavior in the face of change: welcoming and controlling your own reactions
The origins of resistance to change
Questioning and the grieving process: identifying the brakes and contradictions
The representation of change: a filter question
Attitude towards change: change followed or change experienced
Identify the key actors of change and identify their position: allies, torn apart, indifferent, opponents
Potential losses and gains, real or assumed

Adapting to change

Identify the different types of behavior over time: shock, questioning, re-mobilization, commitment
Adapting behaviors and attitudes: between adaptation and reaction. Find possible “hidden gifts”
Establish the cost / benefit balance of the change for its employees
Analyze the stressors in change
Understand the challenges and key stages of personal development: self-knowledge, self-confidence and self-confidence

Giving meaning and motivating change

Using change as a factor for progress
Build a message that gives a clear vision of change
Clarify the objectives of the change. Help the other to this clarification
Know how to trigger change and motivate around change
Motivate by finding the positive function. Building on the flaws of the old system
Develop the positive thoughts of your employees
Understanding the filters that pollute interpersonal communication

Communicating around change

Share your ideas
Implement fertile communication. Share the change and make it attractive to all
Know the basic principles of communication. Positive communication
Identify barriers to communication
Active listening: a communication tool for change. Posture and techniques
How to organize a participatory meeting? The four strong points to prepare it
How to conduct a meeting to gain acceptance for the change?
Master the key steps to lead a participatory meeting
Rely on leaders. Identify actors and act

Support change

Knowing the three determining criteria for committing or not to change
Understand the effect of everyone’s change
Management anticipation and planning of change
Identify the change project in order to better support it
Identify the six key stages of change management: from ownership to management
Build your communication plan: objectives and means implemented
The “small steps” policy: defining micro-steps allowing rapid results to be obtained
Regulate emotions
Mastering the steering tools for managers
Establish the change dashboard
Detect any anomalies and drifts
Practicing local management: individual and collective support

Documentation

Digital coursware included

Lab / Exercises

Situation
Work in group
Work on lived situations
Feedback from experiences

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.