Training: Giving relevant feedback to his team

Ref. TEAM-FED

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Duration:

1

day

Exam:

Not certifying

Level:

Intermediate

Funding:

Temptraining

ITTA | Trainings | Soft Skills | Team and People Management | Giving relevant feedback to his team

Description

This training teaches you how to provide feedback that will be understood and accepted by your colleagues, thus contributing to their personal and professional development.

Participant profiles

Managers
Team Leaders
Project Managers

Objectives

Give effective feedback
Handle emotional reactions
Help and support collaborators achieve positive change

Prerequisites

Basic communication skills

Course content

Basics of feedback

Know when, where and how to deliver it

Be prepared

Ask yourself the right questions before delivering feedback
Unconscious bias
Manage emotions

How to prevent adverse emotional reactions

Find the right approach
Use the right sequence

Giving feedback is a two-way process

Don’t make assumptions
Ask questions to understand and take in your collaborators’ perspective
Test for understanding of the gap

Help your collaborators stay engaged

Focus on how your collaborators’ strengths can contribute to the expected outcomes
Follow-up and support their development
Implement a feedback culture in your team, including positive feedback

Documentation

Digital courseware included

Complementary courses

Holding accountability discussion | TEAM-CVS

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.