Training: Convince and federate around a project

Ref. ORG-FEDE

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Duration:

1

day

Exam:

Not certifying

Level:

Fundamental

Funding:

Temptraining

ITTA | Trainings | Soft Skills | Personal efficiency and Organization | Convince and federate around a project

Description

As no one works in a vacuum, our ability to manage the relationship with our internal or external clients is essential to the success of our projects; this involves analysing profiles and needs, defining the result criteria and presenting the solution. How do we obtain results through our relationship with others?

Participant profiles

Project managers
Team leaders in relation with internal/external customers

Objectives

Map stakeholders
Question to understand the needs in order to choose the best solution
Determine the objective criteria for carrying out the project
Argue the proposed solutions in terms of benefits

Prerequisites

No prerequisites

Course content

Cartography

Benefits, challenges and issues
Building your interpersonal relationship and influence network
Communication levers

Needs analysis

Chain of problems – chain of solutions
CTQ analysis for levers and indicators
Families of indicators
Case study and implementation

Presentation of the solution

CAB model for profits
Links with customer needs
Action Plan
Putting it into practice

Documentation

Digital courseware included

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.