Training: Microsoft Office Specialist – MOS Outlook Associate

Ref. MOS-OA

Download PDF

Duration:

2

days

Exam:

Included

Level:

Fundamental

Funding:

Temptraining

ITTA | Trainings | Office Automation | Office Automation Certifications | Microsoft Office Specialist – MOS Outlook Associate

Description

Demonstrate that you have the skills needed to get the most out of Outlook by earning the Microsoft Office Specialist: Outlook Associate Certification. This certification demonstrates competency to customize the Outlook user interface format message content, create or insert graphic elements, and send and respond to emails and meeting requests. This course will prepare you to take the MO-400: Microsoft Outlook 365 / 2019 exam.

Participant profiles

Anyone in need to master the main functions offered by Outlook software
Anyone who want to be certified Microsoft Office Specialist (MOS): Outlook Associate

Objectives

Manage the Outlook environment for productivity
Manage messages
Manage schedules
Manage contacts and groups

Prerequisites

No prerequisites

Course content

Module 1: Customizing settings

Customizing reply messages
Changing text formats for all outgoing messages
Customizing the Navigation Pane
Configuring reviews
Managing multiple accounts
Adding an account

Module 2: Printing and saving information

Printing message, calendar, contact, or task information
Saving message attachments
Previewing attachments
Saving messages in alternate formats
Exporting messages to a data file

Module 3: Performing search operations in Outlook

Creating new search folders
Searching for items in messages, tasks, contacts, or calendars
Searching by using advanced find
Searching by folder

Module 4: Configuring mail settings

Setting fonts for new messages and responses
Creating, assigning, and modifying signatures
Creating and managing rules
Creating automatic replies
Creating messages by using Quick Parts
Configuring Junk Email and Clutter settings

Module 5: Creating messages

Creating a message
Adding or removing message attachments
Adding CC and BCC to messages
Adding tracking and voting options
Forwarding and replying to messages
Requesting a delivery or read receipt
Redirecting replies
Flagging outgoing messages for follow up, importance, and sensitivity
Recalling a message

Module 6: Formatting a message

Formatting text
Inserting hyperlinks
Applying themes and styles
Inserting messages
Adding a signature to specific messages

Module 7: Organizing and managing messages

Sorting messages
Moving messages between folders
Adding new local folders
Applying categories
Cleaning up messages
Marking a message as read or unread
Flagging received messages
Ignoring messages
Sorting messages by conversation
Deleting messages
Automating repetitive tasks by using Quick Steps
Configuring basic Auto Archive settings
Delegating access

Module 8: Creating and managing calendars

Creating and add calendars
Adjusting viewing details for calendars
Modifying calendar time zones
Deleting calendars
Setting calendar work times
Managing multiple calendars
Managing calendar groups
Displaying multiple calendars
Sharing calendars

Module 9: Creating appointments, meetings, and events

Creating calendar items
Creating recurring calendar items
Cancelling calendar items
Creating calendar items from messages
Setting calendar item times
Setting up meetings by using the scheduling assistant
Setting free or busy status for calendar items
Scheduling resources
Setting up meeting location by using Room Finder

Module 10: Organizing and managing appointments, meetings, and events

Setting calendar item importance
Forwarding calendar items
Configuring reminders
Adding participants
Responding to invitations
Sharing meeting notes
Categorizing calendar items

Module 11: Creating and managing notes and tasks

Creating and managing tasks
Creating and organizing notes

Module 12: Creating and managing contacts

Creating a new contact
Deleting contacts
Importing contacts from external sources
Editing contact information
Attaching an image to a contact
Adding tags to contacts
Sharing contacts
Creating and managing address books

Module 13: Creating and managing contact groups

Creating new contact groups
Adding contacts to existing contact groups
Adding notes to a contact group
Updating contacts within contact groups
Deleting contact groups
Deleting contact group members

Documentation

Digital courseware included

Lab / Exercises

Practical exercises will be proposed during and at the end of each module

Exam

This training prepares you for the MO-400 exam: Microsoft Outlook 2019 /365
Exam voucher included in the course price

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.