Training: Outlook – Mastering the software’s options

Module 1: Creating and managing mailboxes

• Creating an email account
• Managing archiving
• Monitoring indicators and quick actions
• Managing absences according to the recipient
• Using the delegation and its options
• Customizing the ribbon and the Quick Access toolbar

Module 2: Advanced email options

• Performing advanced searches using all types of criteria
• Using search folders
• Creating one or more signatures with or without logo
• Using the junk mail options
• Deleting mail according to specific criteria
• Creating and using templates
• Sending small images
• Scheduling/delaying sending an email

Module 3: Calendar and Tasks

• Managing advanced calendar display options
• Sharing a calendar
• Creating an additional calendar
• Creating and managing appointments with periodicity
• Defining event’s properties (repetitions, reminders, importance, confidentiality, categories, contacts)
• Creating a Teams meeting
• Marking an item as private
• Managing tasks (track actions to be done, assign tasks to others)
• Managing calendar printing options

Module 4: Contacts

• Creating a distribution list
• Importing/exporting contacts to and from a CSV file
• Understanding field mapping
• Using manual mapping