Training: Monterey – macOS Support Essentials 12

Module 1: Installation and Configuration

• Install and Update macOS
• Set Up and Configure
• Use the Command Line
• Use macOS Recovery

Module 2: User Accounts

• Manage User Accounts
• Manage User Home Folders
• Manage Security and Privacy
• Manage Password Changes

Module 3: File Systems

• Manage File Systems and Storage
• Manage FileVault
• Manage Permissions and Sharing
• Use Hidden Items, Shortcuts, and File Archives

Module 4: Data Management

• Manage System Resources
• Use Metadata, Spotlight, and Siri
• Manage Time Machine

Module 5: Apps and Processes

• Install Apps
• Manage Files
• Manage and Troubleshoot Apps

Module 6: Network Configuration

• Manage Basic Network Settings
• Manage Advanced Network Settings
• Troubleshoot Network Issues

Module 7: Network Services

• Manage Network Services
• Manage Host Sharing and Personal Firewall

Module 8: System Management

• Troubleshoot Peripherals
• Manage Printers and Scanners
• Troubleshoot Startup and System Issues