Training: Microsoft 365 Messaging

Ref. MS-203T00


This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.

Participant profiles

  • Persons who are aspiring to the Microsoft 365 Messaging Administrator role


  • Configure and manage the transport pipeline
  • Manage and troubleshoot mail flow and transport issues
  • Manage message hygiene and compliance


  • Have an experience with the cloud and office365 administration
  • Have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications

Course content

Module 1: Manage the transport pipeline in Microsoft 365

  • Explore transport services
  • Configure message transport
  • Manage transport rules

Module 2: Manage and troubleshoot mail flow in Microsoft 365

  • Manage mail flow
  • Troubleshoot mail flow
  • Troubleshoot transport issues
  • Troubleshoot mail flow using logs

Module 3: Manage message hygiene in Microsoft 365

  • Plan for message hygiene
  • Manage anti-malware and anti-spam policies
  • Explore threat protection in Microsoft 365 Defender

Module 4: Manage compliance in Microsoft 365

  • Explore messaging compliance in Microsoft 365
  • Explore messaging compliance in Exchange
  • Manage Exchange Online archiving and auditing
  • Manage content search

Module 5: Manage your Microsoft 365 messaging environment

  • Manage authentication for messaging
  • Configure organizational settings
  • Configure organizational sharing
  • Explore mobile device mailbox policies
  • Manage mobile device access

Module 6: Manage role-based permissions in Microsoft 365

  • Manage administrator roles
  • Manage user roles
  • Analyze role-based permissions

Module 7: Manage recipient objects and resources in Microsoft 365

  • Explore the different types of Exchange recipients
  • Create and manage Exchange recipients
  • Manage email addresses, lists, and resources

Module 8: Manage public folders in Microsoft 365

  • Design your public folder hierarchy
  • Create and manage public folders
  • Troubleshoot public folders

Module 9: Manage the hybrid deployment life cycle

  • Explore Exchange hybrid deployment requirement
  • Plan and configure a hybrid deployment using the Hybrid Configuration Wizard
  • Provide a gateway for Internet email using Edge Transport servers
  • Implement advanced hybrid functionality
  • Troubleshoot hybrid deployments

Module 10: Manage mailbox migrations

  • Plan mailbox migrations
  • Run IMAP migrations
  • Run cutover and staged migrations
  • Run advanced mailbox migrations


  • Digital courseware included

Lab / Exercises

Official Microsoft Labs:

  • Configure Message Transport
  • Conditional Mail Routing
  • Managing Messaging Hygiene
  • Manage Messaging Compliance
  • Implement ActiveSync
  • Manage Roles and Permission Policies
  • Create Recipient Objects and Resources
  • Implement Public Folders
  • Prepare Azure AD for Hybrid Synchronization
  • Plan a Mail Migration to Microsoft 365


  •  This course prepares you to the MS-203: Microsoft 365 Messaging exam. If you wish to take this exam, please contact our secretariat who will let you know the cost of the exam and will take care of all the necessary administrative procedures for you.

Complementary courses

Temptraining funding

ITTA is a partner of Temptraining, the continuing education fund for temporary workers. This training fund can subsidize continuing education for anyone who works for an employer subject to the Collective Work Agreement (CCT) Rental of services.
Prix de l'inscription
CHF 3'650.-
Inclus dans ce cours
  • 180 days lab access included
  • Up-to-date course materials with Microsoft Learn
  • Microsoft digital badge

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Horaires d’ouverture

Du lundi au vendredi, de 8:30 à 18:00.


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Monday to Friday, from 8:30 am to 06:00 pm.

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