This professional course teaches you how to manage and extend Microsoft 365 Copilot within your organization. Through progressive, hands-on modules, you’ll learn how to configure, secure, and optimize the use of Copilot in your Microsoft 365 environment.
Security, privacy, and user adoption challenges are also covered, with a strong focus on AI governance and functional extension through agents, connectors, and plugins. Each module is designed to strengthen your skills while staying aligned with your organization’s business needs.
The “Manage and Extend Microsoft 365 Copilot (MS-4017)” course gives you the tools to unlock the full potential of this technology. You’ll be able to implement a secure framework and ensure smart, ethical data governance.
Module 1 : Implement Microsoft 365 Copilot
Module 2 : Examine data security and compliance in Microsoft 365 Copilot
Module 3 : Apply principles of Zero Trust to Microsoft Copilots
Module 4 : Manage Microsoft Copilot
Module 5 : Manage Microsoft 365 Copilot
Module 6 : Microsoft 365 Copilot extensibility fundamentals
Module 7 : Choose a Microsoft 365 Copilot extensibility development path
Module 8 : Manage Microsoft 365 Copilot extensibility
The integration of artificial intelligence into daily work tools is deeply transforming business practices.
Microsoft 365 Copilot is at the forefront of this change, leveraging an organization’s internal data to assist employees in their everyday tasks.
However, fully benefiting from these features requires structured and rigorous administration.
This course is designed to support IT professionals in implementing, securing, and extending Microsoft 365 Copilot capabilities.
It addresses a key challenge: combining technological innovation with operational control.
Implementing Microsoft 365 Copilot is not just about turning on a feature in a dashboard.
You need to check prerequisites, prepare your data sources, adjust licensing, and ensure communication confidentiality.
A successful deployment starts with a solid technical architecture, data clean-up, and a company ready to integrate AI into its workflows.
The training follows a step-by-step approach: you’ll learn how to configure access, manage permissions, and integrate AI with existing tools like SharePoint and Teams.
The goal is to build a stable, scalable foundation tailored to each organization’s size and needs.
With AI embedded in productivity tools, risks of data leaks and unauthorized access rise.
That’s why the course includes a full module on security based on Zero Trust principles.
This model relies on continuous verification of every user, device, and action.
Administrators will learn how to configure appropriate protections, validate identities, manage interactions in Teams, and monitor activity with specific compliance policies.
This proactive approach helps prevent abuse while ensuring regulatory compliance.
Microsoft 365 Copilot is designed to be extensible.
With Microsoft Graph connectors, custom plugins, and agents, it’s possible to enhance features to meet the specific use cases of each organization.
The course doesn’t just show how to activate these options.
It guides administrators in making smart technical choices, building secure extensions, and ensuring compatibility with existing tools.
Governance, performance, and scalability topics are also covered.
Beyond the technical setup, successful use of Microsoft 365 Copilot depends on measuring its real impact.
What are the most used features? Which teams benefit the most? How can licensing and user engagement be optimized?
Trained administrators will know how to use integrated dashboards to assess tool performance, monitor adoption rates, and fine-tune configurations.
This enables continuous improvement of AI’s value across the organization using concrete data.
Who is this training for?
It is intended for Microsoft 365 administrators, IT managers, and professionals responsible for data security or governance.
Do I need prior experience with Copilot to take this course?
No. A general understanding of Microsoft 365 is sufficient. The course guides you from setup to advanced optimization.
Does this training include practical use cases?
Yes. The modules are built on real-world examples and actionable recommendations for enterprise environments.
Will I learn how to develop Copilot extensions?
The course helps you understand extension approaches, choose the right tools, and manage connectors.
It does not cover full development but guides you in making the right technical decisions.
How long does the entire training take?
The full duration is around 6 to 7 hours, divided into modules you can complete at your own pace.
Monday to Friday
8:30 AM to 6:00 PM
Tel. 058 307 73 00
ITTA
Route des jeunes 35
1227 Carouge, Suisse
Monday to Friday, from 8:30 am to 06:00 pm.
