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Training: Copilot for Microsoft 365 User Enablement Specialist (MS-4007)

Ref. MS-4007
Duration:
1
 day
Exam:
Not certifying
Level:
Fundamental

Copilot for Microsoft 365 User Enablement Specialist (MS-4007)

Adopt Microsoft 365 Copilot within your organization

With the training course User Adoption Specialist for Microsoft 365 Copilot (MS-4007), master all the necessary subtleties to ensure a successful transition to AI. This comprehensive course provides you with essential knowledge to effectively integrate Microsoft 365 Copilot into your organization. Microsoft 365 Copilot transforms how teams interact with Microsoft 365 applications, significantly enhancing daily productivity. This training gives you the keys to optimally deploy this technology.

You will learn how to use Microsoft Copilot to simplify business processes and automate repetitive tasks across various Microsoft 365 Apps. From Word, Excel, PowerPoint to Teams, you will become capable of effectively supporting users in making the most of each tool with Copilot. Additionally, you’ll discover how to optimize your adoption strategy to ensure the successful integration of Microsoft 365 Copilot with your teams.

Successfully integrate AI into your professional environment

Whether you are an IT manager, consultant, or business leader, this course helps you implement a clear and efficient strategy. From initial implementation to optimization, become an expert in user adoption for Microsoft 365 Copilot.

Télécharger le PDF de la formation

Participant Profiles

  • Microsoft 365 Administrator
  • IT Manager
  • Microsoft Technology Consultant
  • Head of Digital Innovation
  • CEO or Business Owner
  • IT Project Manager

Objectives

  • Understand the overall functionality of Microsoft 365 Copilot
  • Leverage Microsoft 365 Copilot in key Microsoft 365 applications
  • Optimize the use of Microsoft 365 Copilot through best practices
  • Implement a user-centric support strategy
  • Effectively prepare your organization for adopting Microsoft Copilot
  • Engage and empower your teams in daily use of Copilot
  • Measure and maximize the impact of Microsoft 365 Copilot within your organization
  • Continuously expand and enhance Microsoft Copilot capabilities

Prerequisites

  • Master the fundamentals of Microsoft 365 tools
  • Have basic knowledge of artificial intelligence (AI) principles

Course Content

Module 1: Introduction to Microsoft 365 Copilot

  • What is Microsoft 365 Copilot?
  • Explore how Microsoft 365 Copilot works
  • Explore the core components of Microsoft 365 Copilot
  • Examine how Microsoft is committed to responsible AI

Module 2: Explore the possibilities with Microsoft 365 Copilot

  • Compose and summarize documents with Microsoft 365 Copilot in Word
  • Summarize and draft emails with Microsoft 365 Copilot in Outlook
  • Design captivating presentations with Microsoft 365 Copilot in PowerPoint
  • Analyze and transform data with Microsoft 365 Copilot in Excel
  • Elevate productivity with Microsoft 365 Copilot in Teams
  • Empower your workflow with Microsoft 365 Copilot Chat

Module 3: Optimize and extend Microsoft 365 Copilot

  • Examine the art and science of working with AI
  • Review best practices for using Microsoft 365 Copilot
  • Examine how to build an effective prompt
  • Review prompting best practices
  • Extend Microsoft 365 Copilot

Module 4: Explore user enablement strategies for adopting Microsoft 365 Copilot

  • Describe the importance of user enablement
  • Describe the journey to becoming an AI-powered organization
  • Describe the people first strategy
  • Describe the Microsoft 365 Copilot user enablement framework
  • Discover how a global organization empowered its employees by adopting Microsoft 365 Copilot

Module 5: Envision a successful adoption of Microsoft 365 Copilot

  • Assemble your team
  • Secure sponsors and stakeholders
  • Create an AI council
  • Define a strategy
  • Identify and prioritize scenarios
  • Define success criteria, KPIs and success measurement plan
  • Assess your organization’s readiness

Module 6: Onboard and empower your employees to use Microsoft 365 Copilot efficiently

  • Establish a Microsoft 365 Copilot Community of Practice
  • Build your Champions and Early Adopters programs
  • Build your engagement strategy
  • Build your training strategy

Module 7: Drive value and maximize the impact of Microsoft 365 Copilot within your organization

  • Collect and analyze feedback
  • Review success measures and user survey results
  • Measure and report Microsoft 365 Copilot usage
  • Conduct health service reviews

Module 8: Extend and optimize Microsoft 365 Copilot in your organization

  • Describe how to enhance Microsoft 365 Copilot
  • Design scenarios using the Modern Collaboration Architecture framework
  • Deliver business process transformation with Copilot Studio

Documentation

  • Access to Microsoft Learn, Microsoft’s online learning platform, offering interactive resources and educational content to deepen your knowledge and develop your technical skills.

Lab / Exercises

  • This course provides you with exclusive access to the official Microsoft lab, enabling you to practice your skills in a professional environment.

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

The strategic importance of user enablement for Microsoft 365 Copilot

Integrating an innovative technology like Microsoft 365 Copilot requires a structured, user-centric approach. Simply providing access to the tool is not enough for successful adoption. It’s essential to prepare your teams to effectively embrace and utilize this artificial intelligence solution in their daily activities. Personalized, thoughtful, and strategic support is therefore essential.

Many organizations underestimate the importance of user enablement when adopting solutions like Microsoft Copilot. However, the right strategy can significantly enhance the utilization rate of Microsoft 365 applications, increase user satisfaction, and ensure a substantial return on investment.

A human-centered approach to ensure adoption

Successfully adopting Microsoft 365 Copilot requires a human-centered approach, placing end users at the heart of the strategy. Training users is undoubtedly a key step, but it is equally important to listen to their feedback, understand their potential resistance, and adapt your support accordingly. Establishing an internal community for sharing and mutual support can greatly reinforce this positive dynamic and promote seamless and relevant use of the tool.

Creating an internal network of champions, early adopters, or ambassadors is an excellent method for accelerating Copilot integration. These internal advocates naturally encourage the dissemination of best practices, help reassure teams, and facilitate progressive and lasting adoption of the technology.

Tangible benefits within the first months

Microsoft 365 Copilot significantly enhances both individual and collective productivity by automating tedious and repetitive tasks. Users thus become more efficient and can devote more time to high-value tasks. The tool also encourages creativity and innovation within teams, thanks to intelligent and intuitive features directly integrated into everyday applications such as Word, Excel, Outlook, and Teams.

However, to sustainably maximize these benefits, continuous evaluation is necessary. Regularly measuring performance, collecting user feedback, and adjusting your strategy accordingly allows for continuous optimization of usage and lasting organizational growth through AI.

FAQ

Does Microsoft 365 Copilot require extensive training to be used effectively?
Targeted training is usually sufficient. The most important aspect is understanding how Copilot integrates with your existing applications to maximize its efficiency.

Does Microsoft 365 Copilot require specific infrastructure?
No, Microsoft 365 Copilot is designed to work directly with your existing Microsoft 365 infrastructure, simplifying its integration.

What tangible benefits can we expect after adopting Microsoft Copilot?
Your teams will experience a significant increase in productivity, better time management, and an enhanced ability to produce relevant and timely results.

How can we measure the actual effectiveness of integrating Microsoft 365 Copilot?
Key performance indicators (KPIs), regular user surveys, and detailed analyses of usage scenarios allow for effective evaluation of Copilot’s impact within your organization.

Are specific AI skills required to fully benefit from Microsoft 365 Copilot?
No, the main goal of Copilot is precisely to democratize AI, making it accessible to everyone without the need for advanced technical skills.

Prix de l'inscription
CHF 850.-
Inclus dans ce cours
  • Training provided by a certified trainer
  • 180 days of access to Official Microsoft Labs
  • Official documentation in digital format
  • Official Microsoft achievement badge
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Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

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