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Training: Employee Experience Platform Specialist (MS-080)

Ref. MS-080
Duration:
1
 day
Exam:
Not certifying
Level:
Fundamental

Employee Experience Platform Specialist (MS-080)

Enhance Employee Experience with Microsoft 365 and Viva

The Employee Experience Platform Specialist (MS-080) training is dedicated to making tangible improvements in daily professional life. Through Microsoft 365, particularly with Microsoft Viva, you’ll learn to design an optimal, personalized employee experience. Your organization will thus enhance productivity while fostering more empathetic leadership.

This professional training addresses current challenges: retaining talent, boosting team engagement, and optimizing internal communication. Throughout the course, you’ll understand how to accurately identify your employees’ needs and deliver tailored solutions.

Effectively Deploy Viva Connections, Insights, Learning, Topics, Glint, and Goals

You’ll explore all the possibilities offered by Microsoft Viva. You’ll particularly master Viva Connections to strengthen internal communications and Viva Insights to monitor and enhance workplace well-being. The Viva Learning platform will help you efficiently structure internal training and skills development. Additionally, you’ll integrate Viva Topics to facilitate knowledge access within your organization. Finally, with Viva Glint and Viva Goals, you’ll learn to measure and manage team engagement, as well as set and achieve clear, shared objectives.

Télécharger le PDF de la formation

Participant Profiles

  • Employee Experience Manager
  • HR or Training Manager
  • Digital Transformation Project Manager
  • Internal Communications Manager
  • Digital Tools Adoption Consultant
  • Information Systems Manager (ISM)

Objectives

  • Design optimal employee experiences with Microsoft Viva
  • Master key features of Viva Connections and Viva Insights modules
  • Structure an effective learning strategy with Viva Learning
  • Deploy engagement and retention solutions using Viva Glint
  • Define and track clear objectives with Viva Goals
  • Optimize Viva integration within Microsoft 365, Teams, and SharePoint
  • Continuously analyze and enhance employee experiences with data-driven insights

Prerequisites

  • Master the fundamentals of Microsoft 365
  • Understand the core features of Microsoft Teams and SharePoint
  • Have a basic understanding of HR management or digital transformation principles

Course Content

Module 1 : Design digital employee experiences

  • Evaluate current employee experiences
  • Consider employee privacy and data requirements
  • Assemble business stakeholders and define goals
  • Explore Viva experience areas
  • Understand Viva licensing

Module 2 : Introduction to the Microsoft Viva suite

  • Introduction to Microsoft Viva
  • Understand Viva apps
  • Get started with Microsoft Viva
  • Use Viva to keep everyone informed, included, and inspired
  • Use Viva to get actionable insights to foster well-being and productivity
  • Use Viva to align people’s work to team and organization goals
  • Use Viva to help employees learn, grow, and succeed

Module 3 : Introduction to Viva Connections

  • What do users experience?
  • When to use Viva Connections?
  • What technical requirements must be met to deploy Viva Connections?

Module 4 : Design skilling and growth experiences with Viva Learning

  • Plan for Viva Learning
  • Assemble Viva Learning admins and stakeholders
  • Understand content sources with Viva Learning
  • Coordinate setup and configuration of Viva Learning
  • Develop adoption strategies for Viva Learning
  • Develop an org-wide learning culture

Module 5 : Guided project – Create featured set of content in Viva Learning

  • Prepare your environment
  • Add Knowledge Administrator and Knowledge Manager
  • Configure learning content sources
  • Add SharePoint as a content source
  • Manage learning content in SharePoint
  • Create featured content set

Module 6 : Design productivity and wellbeing experiences with Viva Insights

  • Measure workplace patterns with Viva Insights
  • Identify Viva Insights stakeholders
  • Assess experiences and define goals
  • Coordinate setup and deployment of Viva Insights
  • Communication and adoption planning

Module 7 : Introduction to Microsoft Viva Glint

  • What is Viva Glint?
  • What are the key benefits of using Viva Glint?
  • How can users across the organization benefit from using Viva Glint?
  • What are the survey types and how can they support engagement?
  • How do I get started with Viva Glint?

Module 8 : Get to know Viva Glint’s approach to modern engagement

  • Who is Viva Glint and what makes us different?
  • What is People Success?
  • How can leaders enact a People Success approach?

Module 9 : Learn OKR essentials with Viva Goals

  • What are OKRs?
  • Why OKRs?
  • Best practices for getting started with OKRs and Viva Goals

Module 10 : Role of an OKR Champion

  • Roles and responsibilities
  • How to communicate about OKRs and Viva Goals with your team
  • How to successfully leverage resources

Documentation

  • Access to Microsoft Learn, Microsoft’s online learning platform, offering interactive resources and educational content to deepen your knowledge and develop your technical skills.

Lab / Exercises

  • This course provides you with exclusive access to the official Microsoft lab, enabling you to practice your skills in a professional environment.

Complementary Courses

Eligible Funding

ITTA is a partner of a continuing education fund dedicated to temporary workers. This fund can subsidize your training, provided that you are subject to the “Service Provision” collective labor agreement (CCT) and meet certain conditions, including having worked at least 88 hours in the past 12 months.

Additional Information

Why choose Microsoft Viva to enhance employee experience?

In a context where employee retention is becoming crucial, Microsoft Viva positions itself as a strategic solution. This suite of tools integrated into Microsoft 365 simplifies employee experience management. Viva provides a comprehensive solution to boost employee engagement, well-being, and professional development.

The Microsoft Viva platform consists of several interconnected modules. Viva Connections offers a personalized entry point for every employee. This application gathers all relevant information in a centralized space. As a result, employees stay informed, involved, and motivated daily.

With Viva Insights, organizations gain a deeper understanding of workplace habits and team well-being. This tool leverages data from Teams and Microsoft 365 to provide actionable recommendations. Companies can quickly identify potential issues and act promptly to enhance productivity and employee well-being.

Promote continuous learning and knowledge sharing

Viva Learning revolutionizes how learning is experienced within companies. The platform centralizes all available educational resources. Employees can easily access relevant content, empowering them to manage their own skills development. This approach fosters a genuine culture of continuous learning across the organization.

Additionally, Viva Topics complements this strategy by simplifying access to organizational knowledge. This tool automatically creates topic cards containing key company information. Quick access to these resources accelerates new employee onboarding and facilitates internal knowledge transfer.

Driving engagement and achieving goals with Viva Glint and Viva Goals

Successful employee experience strategies also rely on actively listening to employee needs. Viva Glint offers regular, personalized surveys to measure employee engagement and satisfaction. Based on the feedback received, companies can swiftly adjust their initiatives to meet employee expectations and enhance overall engagement.

Finally, setting clear objectives is simplified with Viva Goals. Based on the OKR methodology (Objectives and Key Results), Viva Goals helps organizations define and effectively track strategic priorities. This tool mobilizes all teams around shared, measurable objectives, significantly improving cohesion and operational efficiency.

Seamless integration with Microsoft Teams and SharePoint

One of the primary advantages of Microsoft Viva is its seamless integration with Microsoft Teams and SharePoint. Users can easily access Viva applications without leaving their daily work environment. This smooth integration simplifies platform adoption and enhances operational efficiency.

By adopting Microsoft Viva, your organization improves consistency and efficiency in daily HR management and employee experience. With an integrated and innovative approach, you can sustainably build a robust company culture centered on engagement and performance.

FAQ

What are the immediate benefits of Microsoft Viva?
Microsoft Viva centralizes information, enhances employee engagement, and encourages continuous learning within your organization.

Can Viva modules be used independently?
Yes, each module (Connections, Insights, Learning, Topics, Glint, Goals) can be used separately according to your specific needs.

Is Microsoft Viva suitable for SMEs?
Absolutely, Microsoft Viva is perfectly suited to small and medium-sized businesses due to its flexibility and easy integration into Microsoft 365.

How long does it take to implement Microsoft Viva?
Deployment time varies depending on selected modules, but initial integration generally takes only a few weeks.

Prix de l'inscription
CHF 850.-
Inclus dans ce cours
  • Training provided by a certified trainer
  • 180 days of access to Official Microsoft Labs
  • Official documentation in digital format
  • Official Microsoft achievement badge
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Route des jeunes 35
1227 Carouge, Suisse

Opening hours

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8:30 AM to 6:00 PM
Tel. 058 307 73 00

Contact-us

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Make a request

Contact

ITTA
Route des jeunes 35
1227 Carouge, Suisse

Opening hours

Monday to Friday, from 8:30 am to 06:00 pm.

Contact us

Your request